Refund policy

At OVRKST, we stand behind the quality of every piece we create. If you’re not fully satisfied with your order, we’ll make it right.



Eligibility



  • Returns must be initiated within 14 days of delivery.
  • Items must be unworn, unwashed, and in original packaging (including tags and accessories).
  • Limited edition / drop pieces are eligible for exchange or store credit only, unless defective.




Process



  1. Email us at support@ovrkst.com with your order number.
  2. We’ll provide a prepaid return label (if applicable).
  3. Once inspected, you’ll receive a refund to your original payment method, or store credit if you prefer.




Non-Returnable Items



  • Final sale or clearance items
  • Gift cards
  • Worn or damaged products not caused by manufacturing defect




Exchanges



If you need a different size, please request an exchange when initiating your return. Exchanges are subject to inventory availability.



Defective or Wrong Item



If you receive a defective or incorrect item, email us within 7 days of delivery so we can fix the issue quickly at no cost.