Refund policy
At OVRKST, we stand behind the quality of every piece we create. If you’re not fully satisfied with your order, we’ll make it right.
Eligibility
- Returns must be initiated within 14 days of delivery.
- Items must be unworn, unwashed, and in original packaging (including tags and accessories).
- Limited edition / drop pieces are eligible for exchange or store credit only, unless defective.
Process
- Email us at support@ovrkst.com with your order number.
- We’ll provide a prepaid return label (if applicable).
- Once inspected, you’ll receive a refund to your original payment method, or store credit if you prefer.
Non-Returnable Items
- Final sale or clearance items
- Gift cards
- Worn or damaged products not caused by manufacturing defect
Exchanges
If you need a different size, please request an exchange when initiating your return. Exchanges are subject to inventory availability.
Defective or Wrong Item
If you receive a defective or incorrect item, email us within 7 days of delivery so we can fix the issue quickly at no cost.